If anyone is keeping track I have 47 clients. Many of them have books that are being published this year, or next, or are working on books under contract. It's easy to stay in pretty regular touch with them because there are various deadlines: turning in a manuscript; turning in an author questionnaire, making sure they get paid. Deadlines that go on calendars and prompt an email or a call.
I have another group of clients who are working on books that aren't under contract. Fewer calendar items for this group. You can't call or email "how's it going" too often, but you need to do it often enough so they don't wonder if their agent is dead. It's really hard to know when it's a good time or a bad time to nag if you're living inside the NYC bubble.
Because of Twitter I know one of my fabulous clients is literally up to her ass in snow. Is this a good time to nag about the novel? Probably not. Let's wait till she's not riding herd and rounding up pregnant cows in three feet of snow. July maybe.
Because of Twitter I know one of my fabulous clients is defending her thesis on a certain day. Probably not a good day to nag about her revisions.
Because of Twitter I know that one of my fabulous clients is not responding to her email cause she doesn't have electricity in her house and has to use the computers in the library for awhile. Not a good time to nag at all.
Because of Twitter I know when one of my client's kids has a broken arm or a bad day at school.
All this is valuable info. Yes it's part of a twitter stream that can be banal. Like any daily conversation there are jokes about toast and jam, coffee, not enough sleep, and the weather.
When your job is managing expectations, and hopes, selling projects of the heart, giving career advice and pep talks, it's invaluable to know where the clients are. Particularly if they are literally up to their ass in snow.