Yesterday I sent one email to our contract review specialist to check on the status of a contract. In due course she replied to me. (Tally: 2 emails)
I forward her email to our contracts management coordinator (1 email); to the heads of the company to keep them in the loop (2 emails)
I update the client (1 email); and the editor (1 email)
One quick question: 7 emails.
Add in "update the checklist" and that one little email took about three minutes. Now multiply by one hundred. Each day. Every day.
That is the warp and weft of this business. There are days all I do is make sure everyone has all the same information and answer questions about status.
I don't think this is unique to publishing.
I offer this up only so you can see the illustration of why I'm so crazed on the subject of not sending me email replying to form rejections etc.